Contact Us
Have a question or feedback? We'd love to hear from you.
Get in Touch
Expected Response Time
We aim to respond to all enquiries within 24-48 hours during business days (Monday to Friday, 9am-5pm GMT).
For urgent app issues, please include your device type (iPhone/Android), app version, and a detailed description of the problem.
Common Questions
Quick answers to frequently asked questions
How do I reset my progress in the app?
Go to Settings in the app and tap "Reset Progress". This will clear all your test history and scores.
Is the app available offline?
Yes! Once downloaded, all practice questions and study materials are available offline.
How do I cancel my subscription?
Subscriptions are managed through the App Store (iOS) or Google Play Store (Android). Go to your subscription settings in the respective store to cancel.
Can I get a refund?
Refunds are handled by Apple or Google. Contact their support through the App Store or Play Store for refund requests.
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View All FAQsAbout BritPass
BritPass is developed and operated by Diffused Innovations LTD, a company registered in England and Wales.